1. Information We Collect

selvorythex collects information to provide better services to our users. We collect information in the following ways:

Personal Information You Provide

• Name, email address, and contact details when you register for our services
• Financial information including bank account details for payment processing
• Government-issued identification numbers as required by Australian financial regulations
• Employment information and income details for verification purposes
• Communication preferences and feedback you provide

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage data such as pages visited, time spent on our platform, and feature interactions
• Location information based on IP address for fraud prevention and regulatory compliance
• Cookies and similar tracking technologies for website functionality and analytics

2. How We Use Your Information

Your information helps us provide, improve, and protect our services. Here's how we use the data we collect:

Purpose	Types of Data Used	Legal Basis
Account creation and management	Personal details, contact information	Contract performance
Transaction processing and settlement	Financial information, identification data	Contract performance, legal obligation
Fraud prevention and security	All collected data as necessary	Legitimate interests, legal obligation
Customer support and communication	Contact details, account information	Contract performance
Service improvement and analytics	Usage data, aggregated information	Legitimate interests

We also use your information to comply with Australian financial regulations including Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) requirements.

3. Information Sharing and Disclosure

We take your privacy seriously and limit information sharing to specific circumstances outlined below:

Service Providers and Partners

We share information with trusted third parties who help us operate our services:

• Payment processors for transaction handling and settlement
• Identity verification services for compliance with Know Your Customer (KYC) requirements
• Cloud storage providers for secure data hosting within Australia
• Analytics providers for service improvement (using aggregated, anonymized data)
• Customer support platforms for efficient query resolution

Legal and Regulatory Requirements

We may disclose your information when required by law or to protect our rights and users:

• AUSTRAC reporting obligations under AML/CTF legislation
• Court orders, subpoenas, or other legal processes
• Investigation of suspected fraud, illegal activity, or security threats
• Protection of selvorythex's rights, property, or safety of our users

4. Your Privacy Rights

Under Australian privacy law, you have important rights regarding your personal information. You can exercise these rights by contacting us through the methods listed at the end of this policy.

To exercise any of these rights, please contact our Privacy Officer at privacy@selvorythex.com or submit a request through your account dashboard. We may require additional verification to process your request and protect your information.

5. Data Security and Protection

We implement robust security measures to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Advanced encryption standard (AES) for data storage
• Multi-factor authentication for account access
• Regular security assessments and penetration testing
• Secure cloud infrastructure with Australian data residency
• Network monitoring and intrusion detection systems

Organizational Measures

• Staff privacy training and confidentiality agreements
• Role-based access controls limiting data access to authorized personnel
• Regular security policy reviews and updates
• Incident response procedures for potential data breaches
• Third-party security audits and compliance certifications

Despite our security measures, no system is completely secure. If you suspect unauthorized access to your account, please contact us immediately at security@selvorythex.com or call our 24/7 security hotline at +61746395466.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Retention Periods

• Account Information: Retained while your account is active and for 7 years after closure as required by Australian financial regulations
• Transaction Records: Retained for 7 years in compliance with AML/CTF Act requirements
• Customer Communications: Retained for 3 years for customer service quality and dispute resolution
• Marketing Data: Retained until you withdraw consent or for 2 years after last engagement
• Website Analytics: Aggregated data retained for 26 months, individual user data for 14 months

Deletion Procedures

When retention periods expire or you request deletion, we securely delete or anonymize your information using industry-standard methods. Some information may be retained in backup systems for up to 90 days after primary deletion.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. Here's what you need to know:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, account access, and security features
• Performance Cookies: Collect anonymous usage statistics to help us improve our services
• Functional Cookies: Remember your preferences and settings for a personalized experience
• Advertising Cookies: Used sparingly for relevant financial product recommendations

Most browsers allow you to control cookie settings through their privacy options. However, disabling certain cookies may limit website functionality or require repeated logins for security reasons.

We also use web beacons and pixel tags in our emails to track delivery rates and engagement, helping us improve our communications with you.

8. International Data Transfers

While we primarily store and process data within Australia, some international transfers may occur in limited circumstances:

• Cloud backup services with Australian-based providers using overseas infrastructure
• International payment processing for certain transaction types
• Customer support services provided by vetted international partners
• Compliance with international sanctions and anti-money laundering requirements

Any international transfers are governed by appropriate safeguards including:

• Standard contractual clauses approved by privacy regulators
• Adequacy decisions recognizing equivalent privacy protection
• Additional technical and organizational security measures
• Regular audits of international partners' data handling practices

9. Children's Privacy

selvorythex's services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from their child should contact us immediately.

Our account verification processes are designed to prevent underage registration, and we regularly review our systems to ensure compliance with this policy.

10. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Here's how we handle updates:

• Material changes will be communicated via email and prominent website notices
• You'll have 30 days to review changes before they take effect
• Continued use of our services after the effective date constitutes acceptance
• You can always access previous versions of this policy through your account settings

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this document indicates when the most recent changes were made.